Política de envío

Shipping Policy

Thank you for shopping at Pawlio! We want to make sure your order arrives safely and on time.

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Times Shipping charges are calculated at checkout based on your location and the selected shipping method.

Standard Shipping: 5–10 business days Express Shipping: 2–4 business days

International Shipping We currently ship to select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at hello@pawlio.com and we will do our best to resolve the issue promptly.